Order Manager Lite

Entry Level System for Managing, Downloading & Printing your Customisable Product Orders

Included in Gateway CPP Subscription

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Every thing you need to get started. Simple interface that allows you to see your orders as they arrive download the artwork, print despatch notes / job sheets and update job status.

Can also be used by your suppliers if you have an enterprise subscription

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Order Manager

Print Job & Dropship Order Management System for Customisable & On Demand Products

Powerful Order Management System

OMS-logo-white (2)System details

Order Manager is the next step up and gives you a lot more tools for managing / editing your orders. It includes full stock management and useful bulk order management tools. Includes full API Access and Reporting

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Order & Workflow Manager

The Complete System for Managing your Customisable Products Production & Workflow

Complete Production Management

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If you are looking for an order and production management system designed for customisable products then this system has all the key functionality you will need – from barcode scanning to production batching and machine allocation

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Demo Request

Quick Enquiry Form

To find out more about the options for managing orders for customisable products click the green button
Demo Request

PRINT-iT Automated Artwork Options

Layout print artwork & create batches for easier productionMore Details
Convert uploaded text & images to EMB or DST Files for embroideryMore Details
Generate artwork from product template & variable textMore Details
Send artwork and jobsheets direct to a Hot FolderrMore Details

Fulfilment Options Supported

Own Production

Create print ready artwork to download or automatically send to your hot folders or production system

Multi Site Production

Automatically route orders over multiple machines or sites either nationally of internationally

Dropship Suppliers

Harness the power of our supplier network or use your own preferred suppliers for automated dropship


Any combination of own production, multisite or dropship supplier network

Artwork Options Supported

Rastor Image – JPG, PNG or PDF – 90
CMYK TIFF Files – 45
Layered PDFs for Backgrounds & Cutlines – 45
Vectorised Text for Engraving & Vinyl – 45
Auto Vectorisation & Auto Digitization – 40


For a more detailed look at the types of artwork formats supported visit our Supported Artwork Formats page


Key Benefits

Useful Resources

Click the image below to get an overview of the key parts of mass customisation workflow

Click to learn more about personalised products workflow


Detailed Product Guide covering all the key software functionality that can be viewed on screen or downloaded. Just click the button below to access


Compare the different production systems available with Gateway OMS to see which is the best option for your business


Check out our comprehensive knowledgebase for lots of useful assistance in setting up and running your order management system


Review useful third party integrations that have been developed for OMS for areas like carrier integration


Order Management Systems (OMS) License Options

Order Manager Lite

  • Simple Order Management (CPP License Required)
  • Accepts orders from PERSONALISE-iT Product Personalisation Apps
  • Dropship (Auto purchase order)
  • Download artwork & despatch notes
  • Update order status
  • Print Job & Artwork file generation £0,30 each

Order Manager

  • Full Order Management Functionality
  • Accepts orders from PERSONALISE-iT Product Personalisation Apps
  • Dropship (Auto Purchase Order)
  • Download artwork & despatch notes
  • Update order status & add order notes
  • Stock Management
  • API & CSV External Order Import/Export
  • Comprehensive Reporting
  • Manual Order Entry (Place Order)
  • Print Job & Artwork file generation £0,30 each
  • Auto Digitisation per print job £1.99
  • Auto Vectorisation per print job £1

Order & Workflow Manager

  • Full Order Management Functionality
  • Accepts orders from PERSONALISE-iT Product Personalisation Apps
  • Dropship (Auto Purchase Order)
  • Download artwork & despatch notes
  • Update order status & add order notes
  • Stock Management
  • API & CSV External Order Import/Export
  • Comprehensive Reporting
  • Manual Order Entry (Place Order)
  • Print Manager & Artwork Editor
  • Barcode Workflow & Despatch
  • Production Batching & Job Routing
  • Proof Management
  • Print Job & Artwork file generation £0,30 each
  • Optional Hot Folder £30 per month
  • Auto Digitisation per print job £1.99
  • Auto Vectorisation per print job £1


View Options

Understanding artwork & other order related costs

Take a look at the different options and costs involved
View Options

Product Tour

The Gateway OMS System is a web based multi channel order management system developed especially to meet the needs of companies selling customisable, on-demand and dropship products. It is a robust and scalable system accessed via your web browser on PCs, Macs or Tablets and has modules to cover all the main requirements of a modern multi channel order management system Weiterlesen…

How Orders Get into our Systems


Orders created and previewed online with our product personalisation app will be added direct to your order manager once paid for

Place Manual Order

Orders placed by telephone or other non online channels can be added by your team to your order manager – includes credit card interface

Point of Sale / QR

Customers can place orders themselves instore with our kiosk apps on PCs & tablets. Used for dropship or instore fulfilment

CSV Import

You can import orders via CSV files for customers not directly integrated to your workflow. Option to auto create artwork for text based personalisation

Developers API

Full Developers API enables your clients to add orders direct to your workflow from their own website or order management system

Retailer & Marketplace Integrations

We have developed over 30 integrations with leading retailers & marketplaces so they can place orders directly into workflow for both print on demand and personalised products

Basic Workflow Options Overview

You can find out more about Mass Customisation Workflow by visiting our Understanding Personalised Products Workflow page


What Types Of Products Are Supported?

Print Jobs

Print ready artwork generated by our PERSONALISE-iT Apps

Print on Demand

Fixed artwork ready to print for non personalised products

External Artwork

Artwork created by another system or website but added to your workflow

Text Only

Text only personalised products for predesigns & engraving

Stock Items

Non personalised or pre printed products that you want to manage

Detailed Features Overview

  • Can manage orders from multiple channels
  • Displays thumbnails of products ordered
  • Powerful onscreen filtering
  • Bulk actions for printing, downloading, editing & stock picking
  • Full audit trail

  • Can be used to batch orders of the same type
  • Can also be used to route orders to different product areas
  • Scan points to download, display, QC & despatch
  • Create unlimited batch templates to any specification
  • Easy search & filtering

  • Auto downloads artwork & production sheets to nominated hot folders
  • Configuration options for timing and folder names
  • Can set up different folders for different machines
  • Works on FTP or Amazon S3 Bucket
  • Supports standard print jobs or batching
  • Options for file naming, artwork type override &

  • Company GUID or Batch template can be used as machines
  • Hot folders can also be set up as separate machines
  • Batching or Hot Folders can then be set up to route jobs to specific machines
  • Secondary GUID can also be used to bulk transfer orders to a specific machine
  • Using different GUID means you can support different artwork generation for different machines

  • Orders can have a carrier and carrier service field
  • System can then generate different despatch labels based on shipping method
  • Integration available with many leading shippers & shipper integrators
  • Bulk shipping label generation from order manager
  • Separate status for sent to and received by shipper

  • Supports Customised, Personalised, Print on Demand & Configurable Products
  • Also supports base stock items and standard stock products
  • Products can have a supplier and retailer SKU
  • SKU Map also supported for variable retailer SKUs
  • Full eCommerce data support
  • Retailer feeds and Export Options

  • Generate stock picking labels or stock required csvs
  • Full stock management system
  • Generate Purchase Orders and book in stock
  • Easy view of stock position and requirement
  • Auto stock reporting

  • Run on demand csv reports or set them to auto email you
  • Auto emailed reports can be set to run daily, weekly or monthly
  • Standard reports with flexible filters
  • Reports for sales, conversions, invoicing , purchases & stock
  • Bespoke reports can be generated by using our API
  • Zapier Integration enables easier bespoke report generation